Intelligems "the App” provides price testing and intelligence service "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.



Personal Information the App Collects



When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Orders, Cart, and Checkout Events, and associated analytics
  • Customer info
  • Product catalog information (including inventory)
  • Discount information
  • Shipping configurations
  • Shopify Account Store Details (Name, Email, Address, Phone, and other inputted contact information)



Additionally, we collect the following types of personal information from you and/or others who may access the App on behalf of your store once it is installed: name, email address, and phone number.

We also collect information from web sessions on your store, such as: IP addresses, web browser details, operating system details, time zone, currency, page views, referring/exit pages, and information about the cookies installed on the particular device.



We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies:

  • Webhooks to collect cart, checkout, and order events from Shopify
  • Page View tracking that track site actions and generate logs around the web sessions, as outlined above.
  • First-party cookies to connect page views across sessions. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.





How Do We Use Your Personal Information?



We use the personal information we collect from you and your customers in order to provide the Service and to operate the App.



Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; create aggregated data benchmarks; and provide you with information or advertising relating to our products or services.



Sharing Your Personal Information

We don’t share your customers’ personal information with third parties. We may use your information for marketing and partnership purposes.



Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.



Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.



Data Retention



When you install and use the application, we will maintain your account data for our records, unless and until you ask us to delete this information. When you uninstall our app, we stop the collection of any new data.



Changes



We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



Contact Us



For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@intelligems.io or by mail using the details provided below:



Intelligems

1 Dock 72 Way

7th Floor c/o WeWork

Brooklyn, NY 11205